ACCOUNT HANDLER – TRADE CREDIT INSURANCE

BIRMINGHAM

We are working with significant player in the Insurance Market who are looking to bolster their already successful Trade Credit team. You will be based in their central Birmingham office, working alongside some of the best and most experienced insurance professionals in the market.

Are you a pro active and driven Account Handler working in the Trade Credit space and looking for something more?

THE ROLE

• Working within the specialist Trade Credit Division which is experiencing strong growth and has delivered some exceptional results
• Issue renewal documentation in line with contract certainty.
• Ensure premiums are collected prior to the commencement of cover.

• Assist in achieving Group/Division client retention targets by providing an excellent level of service.
• Liaise effectively with the Account Executives to ensure an appropriate strategy for renewal and new business cases, attend client meetings as necessary and action meeting points.
• Undertake market exercise to establish most competitive terms available.
• Obtain renewal terms and present to client.
• Assist with new business process.
• Produce and issue professional summaries to clients.

• Prioritise and handle all work promptly and accurately.
• Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
• Actively cross-sell products from other Divisions.
• Refer all queries that fall outside own experience, knowledge and authority to senior staff.
• Liaise with and assist other branches and Group Resources as necessary.

THE CANDIDATE

• Good level of technical insurance skills.
• Accuracy and attention to detail.
• Ability to process work quickly and efficiently.
• Ability to prioritise work and meet deadlines.
• Excellent client service skills.
• Good negotiation and broking skills
• Excellent oral and written communication skills.
• Ability to gather and analyse information from the client.
• Ability to identify and respond appropriately to an individual client’s level of understanding.
• Ability to persuade and influence others.

THE REWARD

• Salary up to £45,000 subject to experience
• Holidays. 25 days holiday increasing to 27 after 5 years. An additional 5 days holiday can be purchased via our benefits portal.
• Pension. Company pays 5% pension with a minimum 4% employee contribution. Additional contributions can be made via salary sacrifice. Pension commences after 3 months
• Access to Critical illness cover, Group life assurance, Group income protection