Commercial Account Handler 

Leicestershire

Salary £28,000 - £35,000

Our Client is based in North Leicestershire and is expanding their team with the addition of a Commercial Account Handler.  The team have been recording some excellent growth over the last few years and they need to make sure they are fully supported. 

The Client knows that growth and retention rates are fuelled by their people, so they want to look after them and make sure they can do what they do best - look after clients.  This role is key to ensuring the team can carry on pushing forwards to win and retain more clients in the region.

Accordingly we have been tasked with talking to Account Handlers who are comfortable in dealing with a broad range of small and medium sized clients with exposure to larger risks being beneficial but not essential

On a day-to-day basis you'll be:

• Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products
• The Commercial Account Handler will be working closely with the account executives on larger cases
• Building strong relationships with clients and insurers to maximise retention levels
• Ensuring documentation and systems are accurate
• Working in a compliant and timely manner on all cases.

What's on offer:

• A fantastic team environment within a business that are growing year on year and some excellent career prospects
• A negotiable starting salary with regular 1-2-1's coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff
• Full support for professional qualifications

Your experience:

• As an experienced Commercial Account Handler, you will have a solid grounding in commercial insurance with exposure to the main commercial insurance products including Property, Liability, Fleet, PI, D & O, Cyber and package solutions
• Your skill set should include strong communication (both written and verbal), negotiation, relationship and stakeholder management, IT and influencing skills coupled with an eye for detail.
• You should also be comfortable in dealing with customer enquiries via phone, face to face and email. Acturis experience preferable, but not essential for this organisation based in Melton Mowbray, between Leicester and Nottingham