Job Type | Permanent Full Time |
Location | Stoke-on-Trent |
Area | Stoke on Trent, England |
Sector | General InsuranceGeneral Insurance - Broking |
Salary | £28k - 35k per year |
Currency | gbp |
Start Date | ASAP |
Advertiser | Dan Falcini |
Job Ref | 60448 |
Job Views | 4 |
- Description
Join an award-winning, independent insurance broker with over 20 years' experience in property and commercial insurance. This is a professional environment where expertise, career growth, and client service go hand in hand with a supportive, people-focused culture.
The team works with a wide range of clients - from private landlords to large commercial property investors - supported by strong insurer relationships, including Lloyd's of London and exclusive arrangements.
You'll be part of a company that invests in its people, provides structured training, and encourages progression - all in a collaborative, approachable atmosphere.
The role
As an Insurance Account Handler, no two days are the same. You'll manage portfolios of Property Owners Insurance, Real Estate Insurance, and Commercial Insurance, supporting clients across every stage of the insurance lifecycle.
What you'll do:
- Handle renewals, mid-term adjustments, and new business
- Advise clients on risk, cover options, and claims
- Liaise with insurers and underwriters to arrange the best terms
- Build trusted relationships with landlords, investors, and property managers
Why you'll love it
- Competitive salary up to £32,000
- Funded professional training and CII qualifications
- Healthcare Cashback Scheme and Contributory Pension
- 24-29 days annual leave + 2 Duvet Days
- Flexible working and subsidised parking
- Access to on-site mental health and well being support
- Team socials, ad-hoc events, and sabbaticals
- Work in a professional, supportive environment with interesting real estate and property insurance clients
Typical clients:
- Residential landlords
- Commercial property investors and Build to Rent operators
- Block management companies (high-value flats and purpose-built developments)
- Pension property portfolios (SIPP & SSAS)
- Unoccupied or development properties
About You
- Experience in commercial or property insurance (broker or insurer side)
- Professional, organised, and proactive
- Enjoys client-facing work and building strong relationships
- Eager to develop your career (Cert CII supported)
Why this role works
- This isn't just another insurance role - it's an opportunity to:
- Work in a professional but vibrant environment
- Develop your skills with funded CII training
- Manage varied, interesting portfolios of real estate and property insurance clients
- Benefit from competitive salary, generous leave, healthcare cashback, pension, and more
- Enjoy team socials, flexible working, and a culture that recognises effort and success
If you're looking for a role where you can grow your career, make an impact, and be part of a supportive, collaborative team, this is the one to apply for.