Account Handler Manager
| Job Type | Permanent Full Time |
| Location | Orpington |
| Area | Orpington, England |
| Sector | General InsuranceGeneral Insurance - Broking |
| Salary | £40k - 50k per year |
| Currency | gbp |
| Start Date | ASAP |
| Advertiser | Dan Falcini |
| Job Ref | 63573 |
| Job Views | 6 |
- Description
Account Handler & Renewals Manager - Commercial Insurance
Full-Time | Permanent | Hybrid Working AvailableWe're working with a well-established and growing independent insurance broker who are looking to recruit an experienced Account Handler & Renewals Manager to play a key role in managing and overseeing their commercial renewals function.
This position combines hands-on account handling with responsibility for driving renewal performance, service standards, and team output, making it ideal for an experienced handler or team leader looking to step into a broader role.
The Role:
As Account Handler & Renewals Manager, you'll manage a portfolio of commercial clients while also taking responsibility for the coordination and performance of the renewals process across the team. You'll ensure renewals are handled efficiently, accurately, and to the highest service standard.
Key Responsibilities:
Managing renewals and day-to-day servicing for a portfolio of commercial clients
Overseeing the renewal workflow to ensure timely and effective delivery
Supporting and guiding account handlers during the renewal process
Liaising with insurers to secure competitive renewal terms
Reviewing renewal performance and identifying improvement opportunities
Acting as a point of reference for more complex renewal cases
Ensuring all activity aligns with internal processes and regulatory standards
About You:
Strong experience as a Commercial Account Handler within an insurance broker
Proven track record managing renewals and renewal cycles
Good technical knowledge across commercial insurance products
Confident prioritising workload and supporting others
Strong communication and stakeholder management skills
Organised, detail-focused, and process-driven
Cert CII qualified or working towards
Acturis or similar broking system experience preferred
What's on Offer:
Hybrid working options
25 days holiday plus bank holidays
Pension scheme and benefits package
Support for professional development and CII qualifications
Opportunity to influence service delivery and renewal strategy
Clear progression into senior management roles
This is an excellent opportunity for an experienced Account Handler or Renewals-focused professional to take on a broader, more influential role within a growing independent brokerage.
Apply today or contact us for a confidential discussion.
